I too thought the brand was OK, until the day I decided to buy products off their website (sonystyle.com). Boy, do they suck! ANd customer service is useless! Last item I purchased was a scanner. I placed the order in September, comes January the following year the order was cancelled, since my credit card validation date was expired. No S**T. My card expired 3 months after I place the order. After going back and fourth with customer service, they say they must cancel the order and I have to start it all over again. What, another 4 months wait? Don't hold your breath, Sony. I will purchase it elsewhere.
Posted: Thu Nov 09, 2006 6:46 pm Post subject: i will have the same opinion
I took my phone to the service center at amcorp mall. You know what happened? During the service, they took my phone out for their own use. They claimed this was for the testing purpose. Testing a phone outside the lab by taking their own ghost-face picture? Oh dear... pls consider this.
I will never consider sony ericsson anymore, this is a nightmare, especially when you come to service. Please bear in mind, I sent in my phone more than 5 times per year. If you don't believe, they have my record. The joysticks damage always and now the headset is not working. I don't bother to ask them to repair because they will simply open it and tell you the wire has lossen and what I will do is to stick it back.
What the heck is this? Pls reconsider my point, if you are staying in PJ or KL and they want you to run like this. If you save your petrol, you already can buy a new one.
Joined: Nov 03, 2006 Posts: 299 Location: KL - Fake Top secret 이제까지 저와 놀지 말
Posted: Fri Nov 10, 2006 8:49 am Post subject:
haiya...malaysia customer service is shit 1 la...TM ...no need to said u all know...sony...Nicktcy know...in other country..there fast repair for u and no charge needed..am I rite...malaysia haiz..duno what to said...
I register tm line and paid all the fees already for 8 month ady..until now still NO technical come to my house and connect the telephone line...i complain about 4 time ady..alwiz said ON PROGRESS ON PROGRESS ...walau... _________________ http://www.wtf.org/
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Posted: Fri Nov 10, 2006 12:32 pm Post subject: Walau eh...
Car_Fanatic, if I were you, dunno how to telekom will look like ady. You know what, i almost turn the shop over. I feel bad because the shopper kept on suppressing his emotion. Well, he was good, but his technician was bad. The only customer service who made me very satisfy, it was dell. and I am going back to them when i purchase a new computer later...
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